BBB Business Review

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BBB Accredited Business since 12/06/2011

Team Gunther, KIA

Phone: (251) 621-2277Fax: (251) 621-1385View Additional Phone Numbers1302 US Highway 98, DaphneAL 36526-4256

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BBB Accreditation

A BBB Accredited Business since 12/06/2011

BBB has determined that Team Gunther, KIA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Team Gunther, KIA's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Guarantee / Warranty Issues1
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Team Gunther, KIA

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 12/07/1995Business started: 08/01/1998
Business Management
Principal: Mr. Josh Gunther
Contact Information
Customer Contact: Denise Breakfield (Comptroller)Ms. Valetta Collier (Office Manager)Ms. Ashley Gunther (Secretary)
Business Category

Auto Dealers - New Cars, Auto Dealers - Used Cars

Products & Services

Based on information provided, this company sells new KIA vehicles and pre-owned vehicles.

Alternate Business Names
East Bay KIA
BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry Tips
Used Car Tips

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.