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BBB Accredited Business since 12/01/1959

AutoNation Ford Mobile

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Phone: (251) 202-2016Fax: (251) 450-2446901 E I65 Service Rd S, MobileAL 36606-3110 Send email to AutoNation Ford MobileView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 12/01/1959

BBB has determined that AutoNation Ford Mobile meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised AutoNation Ford Mobile's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 6 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Problems with Product / Service4
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on AutoNation Ford Mobile

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 05/12/1984Business started: 05/12/1984
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle Title Division
PO Box 327640
Montgomery, AL36132-7640
(334) 242-9000

BBB records show a license number of 02-00047-15 for this company, issued by Motor Vehicle Title Division. The expiration date of this license is 09/30/2015.

Type: State of Alabama

Business Management
Principal: Mr. Robert Sparks (Business Manager)
Contact Information
Customer Contact: Mr. Chuck Hershiser (General Manager)Ms. Charlotte Sanders (Accounts Payable/Receivable)
Business Category

Auto Dealers - New Cars, Auto Parts & Supplies - Used, Auto Services, Auto Parts & Supplies - New, Auto Dealers - Used Cars

Products & Services

Based on information provided, this company sells new and used vehicles.

Alternate Business Names
Dobbs Mobile Bay, Inc., Treadwell Ford
BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry Tips
Used Car Tips
Auto Repair

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.