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Canton Region and Greater West Virginia

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This Business is not BBB accredited

AAA Wholesale

Phone: (740) 544-5842 2853 Township Road 249, Toronto, OH 43964 http://www.waterdistiller.com/distillersales.html View Additional Web Addresses ! There is an alert on AAA Wholesale !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for AAA Wholesale include:

  • 24 complaints filed against business
  • Failure to respond to 1 complaint filed against business
  • 21 complaints filed against business that were not resolved
  • 14 serious complaints filed against business
  • BBB does not have sufficient background information on this business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints


Customer Complaints Summary Read complaint details

24 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 8
Guarantee/Warranty Issues 2
Problems with Product/Service 13
Total Closed Complaints 24

Additional Complaint Information

BBB files show a pattern of complaints received concerning difficulty getting a response from the company's customer service and problems with the product ordered.

These issues were brought to the attention of the company July 13, 2012 asking for their voluntary cooperation in resolving complaints on file with the BBB and to provide steps that will be implement to resolve these types of issues.  Company responded on August 1, 2012 that they do respond to their complaints but the BBB does not like their answer.  The company never addresses the customer's issues.  

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AAA Wholesale
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: February 28, 2002
Contact Information
Principal: Mr. Edward Porter, Manager
Business Category

WATER FILTRATION & PURIFICATION EQUIPMENT

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Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Additional Web Addresses

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Company has pattern of complaints (see Additional Complaint Information)