BBB Business Review

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J.D. Roofing and Exteriors Inc. provides Roofing, Siding and Gutter services to the Northeast Ohio region; Akron, Canton, Cleveland, Youngstown and the surrounding areas.

We specialize in Asphalt shingles, vinyl siding and aluminum seamless gutters.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that J D Roofing and Exteriors, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J D Roofing and Exteriors, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

13 Customer Reviews on J D Roofing and Exteriors, Inc
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 13

Additional Information

BBB file opened: April 30, 2012 Business started: 01/01/2008 in OH Business started locally: 01/01/2008 Business incorporated 04/16/2008 in OH
Type of Entity


Business Management
Mr. John Dostal, Owner Ms. Brittany Dostal, Office Manager
Contact Information
Principal: Mr. John Dostal, Owner
Business Category


Method(s) of Payment
American Express
Refund and Exchange Policy
Our satisfaction guarantee ensures that we will do our job right the first time — or we'll make it right.
Service Area
Northeast Ohio including: Cleveland, Akron, Canton, Alliance, Youngstown and surrounding areas.
Industry Tips

Customer Review Rating plus BBB Rating Summary

J D Roofing and Exteriors, Inc has received 5 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.