BBB Accredited Business since
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Alford Home Solutions, Inc. is a full service General Contractor that can assist customers with many needs for their home. Our services include: Basement Finishing, Waterproofing, Crawl Spaces, Pest Control, Termites, Bed Bugs, Patio Structures, Pergolas, Screen Rooms, Sunrooms, Awnings, and Foundation Repairs.
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A BBB Accredited Business since
BBB has determined that Alford Home Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Alford Home Solutions, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Chris Alford, President Mr. Tony Alford, Owner Ms. Melisa Alford, Secretary Mr. John Backus, Service Manager
PEST CONTROL SERVICES SCREEN ENCLOSURES BASEMENT - CONTRACTORS BASEMENT - FINISHING TERMITE CONTROL CONTRACTOR - CRAWL SPACE STRUCTURAL SUPPORT - UNDERGROUND FOUNDATION REPAIR & HOUSE LEVELING PATIO COVER BED BUG REMOVAL BASEMENT WATERPROOFING DRAINAGE CONTRACTORS FOUNDATION CONTRACTORS WATERPROOFING CONTRACTORS BASEMENT REMODELING SUNROOM & SOLARIUM DESIGN & CONSTRUCTION AWNINGS & CANOPIES
Products & Services
Alford Home Solutions, Inc. sells the following brand(s): Andersen Windows, Basement Systems, Cleanspace, Durasol Awnings, Mason Corporation, Multi-Step System, Regal Insulation, Sentricon, Termidor, Total Basement Finishing
Alford Home Solutions, Inc. offers the following product(s): Andersen Windows, Awnings, Basement Waterproofing, Decks, Doors, Durasol Awnings, Four Seasons Sunrooms, Insulation (Attic, Crawl Space and Walls), Patio Covers, Screen Rooms, Sunrooms, Termite and Pest Control, Windows
Method(s) of PaymentCash
Financing Options Available
Refund and Exchange PolicyWe offer a variety of services that all have warranties and guarantees. These warranties range anywhere from the standard 1-year warranty to a Lifetime warranty. Most all services have an optional warranty renewal as well.
WV Division of Labor
Capitol Complex Building 6, Room B-749
1900 Kanawha Blvd E
Charleston, WV 25305
Phone: (304) 558-7890
Fax: (304) 558-3797
Industry TipsContracts Home remodeling contractors
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview