BBB Business Review

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BBB Accredited Business since

Alford Home Solutions, Inc.

Phone: (304) 768-2135 View Additional Phone Numbers 600 1st Ave S, Nitro, WV 25143 View Additional Email Addresses http://www.alfordhomesolutions.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Alford Home Solutions, Inc. is a full service General Contractor that can assist customers with many needs for their home.  Our services include: Basement Finishing, Waterproofing, Crawl Spaces, Pest Control, Termites, Bed Bugs, Patio Structures, Pergolas, Screen Rooms, Sunrooms, Awnings, and Foundation Repairs. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alford Home Solutions, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Alford Home Solutions, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Alford Home Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 16, 2002 Business started: 01/01/1963 in WV Business started locally: 01/01/1963 Business incorporated 01/01/1963 in WV
Type of Entity

Corporation

Business Management
Mr. Chris Alford, President Mr. Tony Alford, Owner Ms. Melisa Alford, Secretary Mr. John Backus, Service Manager
Contact Information
Principal: Mr. Chris Alford, President
Principal: Mr. Tony Alford, Owner
Business Category

PEST CONTROL SERVICES SCREEN ENCLOSURES BASEMENT - CONTRACTORS BASEMENT - FINISHING TERMITE CONTROL CONTRACTOR - CRAWL SPACE STRUCTURAL SUPPORT - UNDERGROUND FOUNDATION REPAIR & HOUSE LEVELING PATIO COVER BED BUG REMOVAL BASEMENT WATERPROOFING DRAINAGE CONTRACTORS FOUNDATION CONTRACTORS WATERPROOFING CONTRACTORS BASEMENT REMODELING SUNROOM & SOLARIUM DESIGN & CONSTRUCTION AWNINGS & CANOPIES

Products & Services

Alford Home Solutions, Inc. sells the following brand(s): Andersen Windows, Basement Systems, Cleanspace, Durasol Awnings, Mason Corporation, Multi-Step System, Regal Insulation, Sentricon, Termidor, Total Basement Finishing

Alford Home Solutions, Inc. offers the following product(s): Andersen Windows, Awnings, Basement Waterproofing, Decks, Doors, Durasol Awnings, Four Seasons Sunrooms, Insulation (Attic, Crawl Space and Walls), Patio Covers, Screen Rooms, Sunrooms, Termite and Pest Control, Windows

Method(s) of Payment
Cash



Check



Money Order



Visa



Mastercard



Discover



Amercan Express



Financing Options Available



Refund and Exchange Policy
We offer a variety of services that all have warranties and guarantees.  These warranties range anywhere from the standard 1-year warranty to a Lifetime warranty.  Most all services have an optional warranty renewal as well.
Licensing


WV Division of Labor
Capitol Complex Building 6, Room B-749
1900 Kanawha Blvd E
Charleston, WV 25305
Phone: (304) 558-7890
Fax: (304) 558-3797

http://www.wvlabor.org

Industry Tips
Contracts Home remodeling contractors

Customer Review Rating plus BBB Rating Summary

Alford Home Solutions, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.