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          Today's Classroom LLC has 1 locations, listed below.

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            Business ProfileforToday's Classroom LLC

            School Furniture
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/10/2008

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Today's Classroom offers discounts on popular, brand name classroom furniture, equipment and Audio Visual products. From lockers, cafeteria tables, digital projectors, blackboards and more.

            Business Details

            BBB File Opened:
            6/1/2005
            Years in Business:
            47
            Business Started:
            5/1/1976
            Business Incorporated:
            3/29/2010
            Accredited Since:
            9/10/2008
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Richard Griffith, Owner
            • Ms. Ali Griffith, Co-Owner
            Contact Information

            Principal

            • Mr. Richard Griffith, Owner

            Customer Contact

            • Mr. Richard Griffith, Owner
            Additional Contact Information

            Fax Numbers

            • (330) 400-9188
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/14/2021

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            On September 12, 2021 I purchased a PA system online from today’sclassroom.com. The total price advertised plus tax was $1,330.32. (This was charged to my bank account) I was informed by the website that I would be notified of a shipping cost it would be asked if I excepted or not. I’m today September 14, 2021 I received an email from ************************ that the price on the website was completely wrong and the actual price that should’ve been charged is $2,722.50. And asked if I still want the shipping quote. This is an absolute bait and switch. And the worst thing about it is he already has my money. As far as I’m concerned it’s thievery.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sh H

            01/12/2023

            I placed an order online and waited for an email to confirm shipping per the website. Shipping doubled when I received the email. I replied I was surprised at the jump in price, but also wanted to add other items since the website showed a sale price and provided a screen shot of item with the pice. I got a response that the could be added and I would get an updated quote for shipping. Waited until next day and then I emailed to get the updated quote. I was unapologetically told the items were no longer on sale and my cost for them basically doubled. When I called after getting this email the "owner" was so rude and she refused to give me her last name. This was a really stupid response for an "owner" when you can just look up who owns companies on the internet. Her title on a company search showed "general manager." Looks like they are a family owned business that have no idea what they are doing and definitely do not live by their mission statement and philosophy as stated on their website. If they have been in business since 1976 that probably means the kids or grandkids are running it and running it into the ground. There are much better customer oriented companies available with same products and same or better pricing. I found another company to buy the same products without all the ridiculous changes in prices and very friendly staff when you call.

            Today's Classroom LLC Response

            01/13/2023

            Thank you for the feedback ******. We do apologize for the inconvenience. We’re usually known for our exceptional customer service and very sorry we didn’t live up to those expectations here. Our shipping calculator is currently under construction to reflect a more accurate estimated rate. That being said, our site does state that the shipping rate is “estimated” so we do have to get approval on actual rate if needed. Mistakes do happen in the human experience, and this is one of them. We did ultimately offer to honor the expired sale price. We assure you that we are dedicated to the happiness of all our customers. We do apologize we were not able to help you this time. Please keep us in mind for the future.

            Local BBB

            BBB Serving Canton Region & Greater West Virginia

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