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BBB Business Review

BBB
1012 Kanawha Blvd E Ste 301, Charleston, WV 25301
Principal: Mr. Gary McMillion, Partner

BBB Accredited Business since

McMillion Research LLC.

Phone: (304) 343-9650 Fax: (304) 343-6522 View Additional Phone Numbers 1012 Kanawha Blvd E Ste 301, Charleston, WV 25301 View Additional Email Addresses http://www.mindfieldonline.com

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that McMillion Research LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for McMillion Research LLC. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against McMillion Research LLC.
See Trends in Complaints on McMillion Research LLC.

Additional Information

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BBB file opened: January 26, 1999 Business started: 01/01/1980 in WV Business started locally: 01/01/1980 Business incorporated: 11/01/1996 in WV
Type of Entity

Partnership

Business Management
Mr. Gary McMillion, Partner Sandy McMillion, Co-owner Ms. Amy Whittington, Billing Contact
Contact Information
Principal: Mr. Gary McMillion, Partner
Business Category

MARKET RESEARCH & ANALYSIS

Additional Information

The BBB recently received information regarding a check scam involving a company doing business under a similar name to this company. Consumers state that they have received a check in the amount of $3,875.45 from a company by the name of McMillionReasearch inviting them to become a Mystery Shopper.  The check is not valid. The address on the letter consumers receive reflects the same address as McMillion Research but the phone number is from Canada. Consumers should not attempt to cash or deposit the check because it is counterfeit and it would be returned to the bank leaving the consumer responsible for repayment of the check.  Officials from McMillion Research are aware of the scam and are investigating to find the source.   

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

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