Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          S & M Home Sales has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • S & M Home Sales

              381 Frontage Rd Princeton, WV 24739-7822

            • S & M Home Sales

              235 Brenton St Bluefield, WV 24701-7401

            Business ProfileforS & M Home Sales

            Manufactured Homes Sales
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company sells mobile homes including financing and installation.

            Business Details

            This is a multi-location business.

            Find a Location

            S & M Home Sales has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • S & M Home Sales

                381 Frontage Rd Princeton, WV 24739-7822

              • S & M Home Sales

                235 Brenton St Bluefield, WV 24701-7401

              BBB File Opened:
              8/19/2005
              Years in Business:
              28
              Business Started:
              1/1/1996
              Business Started Locally:
              1/1/1996
              Business Incorporated:
              6/21/2001
              Licensing Information:
              • WEST VIRGINIA DIVISION OF LABOR

                West Virginia Manufactured Housing Board

                749 ­B  Building  6, Capitol Complex,
                Charleston,  WV  25305
                P: 304-380-9436

                License search


              Type of Entity:
              Corporation
              Business Management
              • Ms. Michele Christian, Owner
              Contact Information

              Principal

              • Ms. Michele Christian, Owner

              Customer Contact

              • Ms. Michele Christian, Owner
              Additional Contact Information

              Fax Numbers

              • (304) 487-5494
                Primary Fax
              • (304) 327-5493
                Other Fax

              Email Addresses

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/21/2022

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Resolved
              Bought a mobile home from this company and they had a year to complete the work that had to be fixed that the manufacturer did wrong and from what the move did to the home They had been slowly completing some of the work but drug it out by keep putting me off and rescheduling everytime. And I had asked them if they would.come back even after the year was up to complete the work and they said as long as it was reported before the time was up. And now the year is up and they want communicate back with me.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lindsey D

              1 star

              09/13/2023

              The employees are very rude and not accommodating. Went to buy a double wide from them and were turned away because it was too close to closing time.

              S & M Home Sales Response

              09/14/2023

              Thank you for reaching out to me. I am the owner and I checked cameras and it was 5:30. We require an appointment to order a home just like all lots do. There is several things we have to get ready plus from factory to complete an order. I watched the videos and she explained that to your family several times, and she was there past closing time.

              Local BBB

              BBB Serving Canton Region & Greater West Virginia

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.