This business is not BBB accredited.Additional Locations
Phone: (866) 282-6587 Fax: (330) 244-3728 View Additional Phone Numbers 8000 Freedom Ave NW, North Canton, OH 44720 ! There is an alert on World Reserve Monetary Exchange, Inc !
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The company offers United States currency and coins as collectibles. While they obtain the product from the Department of Printing and Engraving, they are not a government agency, nor have any government affiliation. They also offer other general merchandise thru direct mailings and advertisements.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for World Reserve Monetary Exchange, Inc include:
- 2 complaint(s) filed against business that were not resolved
- Advertising issues found by BBB
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||29|
|Total Closed Complaints||126|
Additional Complaint Information
The company does provide their position response to any complaint brought to their attention by the BBB, however there may be some complaints currently pending that may not yet be a part of the numbers listed above.
BBB files indicate that this business has a pattern of complaints concerning significant delays in delivery for prepaid merchandise. Consumers allege, non receipt of pre-paid presidential coins. Consumers claim despite numerous attempts to reach the company to resolve the issue, they still had not received their coins. Only after filing a complaint with the BBB did the company respond to the complaint. The BBB contacted the company via certified mail concerning the pattern of complaints on October 3, 2016. We are currently awaiting a response from the company.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Rodney L Napier, C.E.O.
Related BusinessesUniversal Media Syndicate, Inc. Heat Surge LLC Arthur Middleton Capital Holdings Universal Commerce LLC Federated Consumer Products LLC Lincoln Treasury, LLC
MAIL ORDER & CATALOG SHOPPING INTERNET SHOPPING COIN DEALERS, SUPPLIES, ETC. COLLECTIBLES
Hours of Operation
|8:30 am - 5:30 pm|
Refund and Exchange Policy
World Reserve Monetary Exchange Return Policy can be viewed at:
Consumers may call Customer Service at 1-866-282-6587, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.
The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due to company deadlines without getting a full and complete understanding of what is being offered. Even with limitations, the BBB recommends you request any information you will need prior to purchase that will help you make an educated buying decision.
World Reserve Monetary Exchange, Inc is also identified in BBB files as an affiliate of Arthur Middleton Capital Holdings, Inc. as the parent company, Federated Consumer Products LLC, Universal Media Syndicate, Inc; Heat Surge, LLC, Universal Commerce LLC, and Lincoln Treasury LLC. A separate report is available for these companies upon request.
Mr. Rodney Napier is also identified in BBB files as the CEO of Arthur Middleton Capital Holdings Inc., Universal Commerce LLC, Heat Surge LLC, Federated Consumer Products LLC, Lincoln Treasury, LLC, Universal Media Syndicate, Inc and Universal Physicians LLC. Separate reports are available on these companies upon request
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview