This business is not BBB accredited.Additional Locations
Phone: (866) 282-6587 Fax: (330) 244-3728 View Additional Phone Numbers 8000 Freedom Ave NW, North Canton, OH 44720 ! There is an alert on World Reserve Monetary Exchange, Inc !
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The company offers United States currency and coins as collectibles. While they obtain the product from the Department of Printing and Engraving, they are not a government agency, nor have any government affiliation. They also offer other general merchandise thru direct mailings and advertisements.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that <em>lowered</em> the rating for World Reserve Monetary Exchange, Inc include:
- 178 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
- Advertising issues found by BBB
Factors that raised the rating for World Reserve Monetary Exchange, Inc include:
- Length of time business has been operating
- Response to 178 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||39|
|Total Closed Complaints||178|
Additional Complaint Information
The company does provide their position response to any complaint brought to their attention by the BBB, however some complaints that are currently pending may not yet be a part of the numbers listed above.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Rodney L Napier, C.E.O.
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Hours of Operation
|8:30 am - 5:30 pm|
Refund and Exchange Policy
World Reserve Monetary Exchange Return Policy can be viewed at:
Consumers may call Customer Service at 1-866-282-6587, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.
The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due to company deadlines without getting a full and complete understanding of what is being offered. Even with limitations, the BBB recommends you request any information you will need prior to purchase that will help you make an educated buying decision.