BBB Business Review
This Business is not BBB accredited
Fax: (330) 244-3728 View Additional Phone Numbers 8000 Freedom Ave NW, North Canton, OH 44720 ! There is an alert on World Reserve Monetary Exchange !
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The company offers United States currency and coins as collectibles. While they obtain the product from the Department of Printing and Engraving, they are not a government agency, nor have any government affiliation. They also offer other general merchandise thru direct mailings and advertisements.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||46|
|Total Closed Complaints||196|
Additional Complaint Information
The BBB has received several complaints concerning the company's offering of "bag of over 100 US Government coins which may include some dating back to the early 1900s".
The company does provide their position response to any complaint brought to their attention by the BBB, however some complaints that are currently pending may not yet be a part of the numbers listed above.
On November 2, 2012, the BBB sent correspondence to Universal Syndications concerning the advertising of "scarce coins." Company responded November 14, 2012, showing they made a couple different changes to their advertisements. However, BBB files indicate that this business still has a pattern of complaints concerning the number of rare/scarce coins contained in the bag since changes have been made. Consumers indicate the majority of coins contained in the bag are newer coins and pennies.
As of May 2013, BBB continues to see a pattern of complaints of misrepresentation concerning the number of rare/scarce coins received by consumer and has not resolved the underlying reason(s) for the complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Rodney L Napier, C.E.O.
Related BusinessesUniversal Media Syndicate, Inc. Heat Surge LLC Arthur Middleton Capital Holdings World Reserve Monetary Exchange Universal Commerce LLC
MAIL ORDER & CATALOG SHOPPING INTERNET SHOPPING COLLECTIBLES
Consumers may call Customer Service at 1-866-282-6587, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.
Universal Syndications Inc., also known as World Reserve Monetary Exchange Inc. is also indicated in BBB files as an affiliate of Arthur Middleton Capital Holdings Inc, Fridge Electric LLC, Heat Surge LLC, PatentHealth LLC and Universal Media Syndicate Inc. Separate Business Reviews are available on these companies.
The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due to company deadlines without getting a full and complete understanding of what is being offered. Even with limitations the BBB recommends you request any information you will need prior to purchase that will help you make an educated buying decision.