BBB Business Review

This Business is not BBB accredited

World Reserve Monetary Exchange

Additional Locations

Fax: (330) 244-3728 View Additional Phone Numbers 8000 Freedom Ave NW, North Canton, OH 44720 ! There is an alert on World Reserve Monetary Exchange !

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The company offers United States currency and coins as collectibles.  While they obtain the product from the Department of Printing and Engraving, they are not a government agency, nor have any government affiliation.  They also offer other general merchandise thru direct mailings and advertisements.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary Read complaint details

196 complaints closed with BBB in last 3 years | 62 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 100
Billing/Collection Issues 3
Delivery Issues 46
Guarantee/Warranty Issues 1
Problems with Product/Service 46
Total Closed Complaints 196

Additional Complaint Information

The BBB has received several complaints concerning the company's offering of "bag of over 100 US Government coins which may include some dating back to the early 1900s".   

The company does provide their position response to any complaint brought to their attention by the BBB, however some complaints that are currently pending may not yet be a part of the numbers listed above.                                                                                     

On November 2, 2012, the BBB sent correspondence to Universal Syndications concerning the advertising of "scarce coins."  Company responded November 14, 2012, showing they made a couple different changes to their advertisements.  However, BBB files indicate that this business still has a pattern of complaints concerning the number of rare/scarce coins contained in the bag since changes have been made.  Consumers indicate the majority of coins contained in the bag are newer coins and pennies.

As of May 2013, BBB continues to see a pattern of complaints of misrepresentation concerning the number of rare/scarce coins received by consumer and has not resolved the underlying reason(s) for the complaints.  

Customer Reviews Summary Read customer reviews

3 Customer Reviews on World Reserve Monetary Exchange
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: January 16, 2003 Business started: 01/01/2003 in OH Business started locally: 01/19/2005 Business incorporated: 12/10/2007 in OH
Type of Entity


Business Management
Mr. Rodney L Napier, C.E.O.
Related Businesses
Universal Media Syndicate, Inc. Heat Surge LLC Arthur Middleton Capital Holdings World Reserve Monetary Exchange Universal Commerce LLC
Business Category


Additional Information

Consumers may call Customer Service at 1-866-282-6587, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.

Universal Syndications Inc., also known as World Reserve Monetary Exchange Inc. is also indicated in BBB files as an affiliate of Arthur Middleton Capital Holdings Inc, Fridge Electric LLC, Heat Surge LLC, PatentHealth LLC and Universal Media Syndicate Inc.  Separate Business Reviews are available on these companies.

The BBB asks that when reviewing an advertisement you read it in its entirety and to not feel rushed to purchase due to company deadlines without getting a full and complete understanding of what is being offered. Even with limitations the BBB recommends you request any information you will need prior to purchase that will help you make an educated buying decision.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations


Advertising Review information involving this business is included in this Business Review.