BBB Business Review

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BBB Accredited Business since

Gasser Jewelers

Phone: (330) 452-3204 Fax: (330) 452-7098 View Additional Phone Numbers 205 3rd St NW, Canton, OH 44702 View Additional Email Addresses

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Gasser Jewelers is family owned and operated and provides fine jewelry. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gasser Jewelers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gasser Jewelers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gasser Jewelers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1977 Business started: 01/01/1937 in OH Business started locally: 01/01/1937 Business incorporated 07/31/1964 in OH
Type of Entity


Business Management
Ms. Lurene Gasser, President Ms. Sheila M Ritchie, Business Manager
Contact Information
Principal: Ms. Lurene Gasser, President
Customer Contact: Ms. Sheila M Ritchie, Business Manager
Business Category


Products & Services

Gasser Jewelers sells the following brand(s): Alor, Jude Frances, Mikimoto, Simon G, Tacori, Tacori, Judith Ripka, Mimimoto, Simon G, Jude Frances, Charriol, & Yvel, Yvel

Gasser Jewelers offers the following product(s): Fine Jewelry, Swiss Watches, Giftware, and Corporate Awards

Hours of Operation
M: 10:00 AM - 6:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 3:00 PM
Method(s) of Payment
Cash, Check, Mastercard, Visa, Discover, American Express, & Wells Fargo
Refund and Exchange Policy
30 Day Return Policy
Items purchased at Gasser Jewelers may be returned in its original condition for a credit within 30 days of purchase. There will be no returns on special orders, worn, or altered merchandise. All credits are subject to management approval.
Alternate Business Names
John Gasser & Son Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.