BBB Logo

Better Business Bureau ®
Start With Trust®
Canton Region and Greater West Virginia

BBB Business Review

BBB Accredited Business since

Schumacher Homes, Inc.

Find a Location

Phone: (330) 478-4500 View Additional Phone Numbers 2715 Wise Ave NW, Canton, OH 44708 http://www.schumacherhomes.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers custom home building.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Schumacher Homes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Schumacher Homes, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 37 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 19 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 6
Problems with Product/Service 30
Total Closed Complaints 37

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Schumacher Homes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 4

Additional Information

top
BBB file opened: February 17, 1993 Business started: 11/01/1991 in OH Business started locally: 11/01/1991 Business incorporated: 12/27/2004 in OH
Type of Entity

Corporation

Business Management
Mr. Paul T. Schumacher, President Mr. Tom Bernard, General Manger Durham Mr. Ron Biroschak, General Manager Ravenna Mr. Dave Boldman, General Manager Elgin Mr. Ed Booher, General Manager Summerville Ms. FELICIA CARRINO, COMPANY CONTACT Mr. Keith Fluharty, General Manager Lewis Center Mr. Mike Gavrillen, General Manager Wilmington Mr. Patrick Hails, General Manager Scott Mr. Andrew Hardin, General Manager Conroe Mr. Matt Lamb, Genral Manager Jeromesville Mr. Jerold Lunsford, Genral Manager Williamsburg Mr. Greg McQuaid, General Manager Belmont Mr. Walt Myers, General Manager Akron Mr. Todd Phipps, General Manager Lockbourne Mr. Tim Reese, General Manager Mooresville Mr. John Schillage, General Manager Batton Rouge Mr. William Schumacher Mr. Gene Seprish, General Manager Shreveport Mr. Rich Smothers, General Manager Duncan Mr. Nick Wichman, General Manager Cygnet Mr. Joe Yedlosky, General Manager Greensboro
Contact Information
Principal: Mr. Paul T. Schumacher, President
Customer Contact: Mr. William Schumacher
Business Category

HOME BUILDERS BUILDING CONTRACTORS

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations