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Find a Location

Shanklin Heating And Air Conditioning LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforShanklin Heating And Air Conditioning LLC

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.97/5stars

    Average of 288 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/26/2010

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The company provides residential heating and air conditioning, along with duct cleaning and air quality services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Shanklin Heating And Air Conditioning LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2026 Alabama Ave SW, Dalton, OH 44618-9553
      BBB File Opened:
      2/8/1994
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Started Locally:
      1/1/1960
      Business Incorporated:
      2/23/2007
      Accredited Since:
      3/26/2010
      Licensing Information:
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Derek Shanklin, Owner
      • Mr. Kip Shanklin, Owner
      • Ms. Taylor Clark, Customer Care Supervisor
      • Mr. Nick Morena, Finance Manager
      • Mrs. Tiffany Airwyke, Operations Coordinator
      Contact Information

      Principal

      • Mr. Derek Shanklin, Owner
      • Mr. Kip Shanklin, Owner

      Customer Contact

      • Mr. Derek Shanklin, Owner
      Additional Contact Information

      Fax Numbers

      • (330) 833-8629
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/30/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had Shanklin Heating and Cooling come out to my Commercial building, at **** ******* *** ** *********, to fix a problem on a my 3 year old commercial unit, that they did not install but was still under Warranty with the manufacturer on parts. They fixed the problem, temporarily. However they had to come back in less than 120 days because we were still having problems with the cooling system. Same problem, so they came back amd did a complete system check on the the unit, cleaned everything and worked on the same unit over again that they just worked on less than 120 days earlier, only to find out the batteries on the thermostat were faulty. They never gave me another estimate or even asked for authorization to do addition work. Over $1400 to fix the 3 year old unit, under warranty for parts only, on March 28th the first time and over $220 to come back again in July , less than 120 days later to replace faulty batteries on a thermostat that they should have checked on day one. Things are working now but I feel Shankling should have checked the faulty thermostat batteries on day one. No thermostat battery is worth that kind of money, clearly the faulty battery connection should have been checked on day one.
      Read More

      Customer Reviews

      288 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robyn A. H

      5 stars

      08/21/2023

      Always great service from Shanklin Heating and Air conditioning! Their maintenance program is top-notch! x0x0x

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

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