BBB Business Review

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BBB Accredited Business since

Carpenter Heating & Cooling Inc.

Phone: (330) 308-8550 Fax: (330) 308-8552 946 Cookson Ave SE, New Phila, OH 44663 View Additional Email Addresses http://www.carpentercomfort.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carpenter Heating & Cooling Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Carpenter Heating & Cooling Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Carpenter Heating & Cooling Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 11, 1985 Business started: 01/15/1985 in OH Business started locally: 01/15/1985 Business incorporated 12/16/1993 in OH
Type of Entity

Corporation

Business Management
Mr. Christopher L. Carpenter, Sec/Tres Mr. Douglas Carpenter, President
Contact Information
Principal: Mr. Christopher L. Carpenter, Sec/Tres
Principal: Mr. Douglas Carpenter, President
Business Category

HEATING & AIR CONDITIONING DEHUMIDIFYING EQUIPMENT WATER HEATERS-DEALERS AIR CONDITIONING REPAIR FURNACES-HEATING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL WATER HEATER - TANKLESS HYDRONIC HEATING GENERATORS - MAINTENANCE AIR QUALITY SERVICE HEATING & AIR CONDITIONING - FILTERS RADIANT HEATING CONTRACTORS - SHEET METAL Air Duct Repair IN-FLOOR HEATING GENERATORS AIR CONDITIONING CONTRACTORS & SYSTEMS HEAT PUMPS HEATING CONTRACTORS WATER HEATERS-REPAIRING

Products & Services

Carpenter Heating & Cooling Inc. sells the following brand(s): Amana Heating & Cooling Products, Armstrong Heating Products, Bard Heating & Cooling Products, Bradford White Heating Products, Bryant Heating & Cooling Products, Cambridge Heating Products, Cook Air Handling Products, Honeywell Indoor Air Products and Controls, Honeywell Whole House Generators, Modine Heating Products, Reznor Heating Products, Triangle Tube Heater Products

Method(s) of Payment
Cash, Check, Visa, MasterCard, and Discover

Customer Review Rating plus BBB Rating Summary

Carpenter Heating & Cooling Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.