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BBB Accredited Business since

Alpha Air, LLC

Additional Locations

Phone: (304) 372-7161 Fax: (304) 372-7695 6072 Ripley Rd, Cottageville, WV 25239 View Additional Email Addresses http://www.alphaairllc.org/

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a heating and air conditioning contractor and dealer.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alpha Air, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Alpha Air, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Alpha Air, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 07, 2013 Business started: 01/01/2001 in WV Business started locally: 01/01/2001 Business incorporated 06/21/2011 in WV
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Harold Workman Jr., Owner
Contact Information
Principal: Mr. Harold Workman Jr., Owner
Business Category


Products & Services

Alpha Air, LLC sells the following brand(s): American Standard, Arcoaire

Method(s) of Payment
American Express
Service Area
Serving Parkersburg , Ripley , Ravenswood, Evans , Leon , Sissonville , Pt. Pleasent, Leon, New Haven, Mason, Buffalo, Cottageville, Spencer, Fairplain, Kenna, Sandyville, Letart, Charleston , Nitro , Teays Valley, Cross Lanes , Hamlin, Milton , Huntington , Madison , Logan , Montgomery , Marmet , Beckley , Galipolis OH , all points between.

West Virginia Dept of Commerce
Division of Labor
749 ­B Building 6, Capitol Comples,
Charleston WV 25305
Phone (304) 558-7890 
Fax (304) 558-2415

Industry Tips
Air Conditioning Contractors and Systems

Customer Review Rating plus BBB Rating Summary

Alpha Air, LLC has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.