BBB Business Review

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BBB Accredited Business since

Air Excellence, Inc

Phone: (740) 282-0404 Fax: (740) 282-7667 View Additional Phone Numbers 525 N 5th St, Steubenville, OH 43952 View Additional Email Addresses http://www.airxgoinggreen.com


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Description

This business offers heating and cooling products and services as well as duct cleaning. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Air Excellence, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Air Excellence, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Air Excellence, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 1996 Business started: 03/01/1992 in OH Business started locally: 03/01/1992 Business incorporated 02/21/1992 in OH
Type of Entity

Corporation

Business Management
Mr. David Geer Jr., President
Contact Information
Principal: Mr. David Geer Jr., President
Business Category

HEATING & AIR CONDITIONING DUCT CLEANING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING CONTRACTORS & SYSTEMS

Service Area
Steubenville and surrounding areas. Also services customers in WV and PA.
Alternate Business Names
Air Excellence Heating & Cooling
Licensing

Ohio Construction Industry Licensing Board
6606 Tussing Road, P.O.Box 4009
Reynoldsburg, Ohio 43068-9009
Phone:(614) 644-3493Fax:(614) 728-1200

 

WV Contractors
West Virginia Department of Commerce

West Virginia Division of Labor 
749 B  Building  6, Capitol Complex
Charleston, WV  25305  
P: 304-558-7890
F: 304-558-2415  

License Search
http://www.wvlabor.com/newwebsite/Pages/contractor_searchNEW.cfm

 

Pennsylvania Office of the Attorney General

Strawberry Square - Harrisburg, PA 17120

717-787-3391

 

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.