BBB Business Review

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This business is not BBB accredited.

CLA USA Incorporated

Additional Locations

Phone: (888) 404-6848 Fax: (214) 423-2221 View Additional Phone Numbers 5400D Big Tyler Rd, Charleston, WV 25313

Click for BBB Rating on CLA USA Incorporated

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for CLA USA Incorporated. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for CLA USA Incorporated.

Additional Information

BBB file opened: July 17, 2006 Business started: 01/01/1984 in WV Business started locally: 01/01/1984 Business incorporated 04/05/2010 in WV
Type of Entity


Business Management
Mr. Jeb Bradshaw, President Mr. John Long, Vice President Mr. Charles A Loper, President Ms. Leslie Lord, Contact Sandy Redmon, Executive Assistant
Contact Information
Principal: Mr. Jeb Bradshaw, President
Principal: Mr. John Long, Vice President
Business Category


Alternate Business Names
CLA Estate Services

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.