BBB Business Review

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BBB Accredited Business since

Columbia Service Partners Inc.

Phone: (866) 616-6764 Fax: (724) 229-4520 View Additional Phone Numbers 11 Grandview Cir  Ste 100, Canonsburg, PA 15317 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on Columbia Service Partners Inc.

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This company offers residential utility service line warranty.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbia Service Partners Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Columbia Service Partners Inc.. BBB of Western Pennsylvania has the full report as that BBB handles all complaints for Columbia Service Partners Inc..

Additional Information

BBB file opened: January 09, 2007 Business started: 03/01/2003 in PA Business started locally: 09/30/2003 Business incorporated 03/01/2003 in DE
Type of Entity


Business Management
Mr. Philip E. Riley Jr., C.E.O. Ms. Marlene Sacco, Assistant Vice President, Administration and Customer Service Mr. Dave Vredenburg, Controller
Contact Information
Principal: Mr. Philip E. Riley Jr., C.E.O.
Customer Contact: Ms. Marlene Sacco, Assistant Vice President, Administration and Customer Service
Business Category


Alternate Business Names
Service Line Warranties of America Service Line Warranties of Ohio Service Line Warranties of West Virginia Utility Service Partners Inc.
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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.