BBB Business Review

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BBB Accredited Business since

Crites Electric, Inc.

Phone: (304) 472-0148 Fax: (304) 472-0149 50 S Kanawha St, Buckhannon, WV 26201 http://WWW.CRITESELECTRIC.COM

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a residential and commercial electrical contractor offering 24-Hour Emergency Call Out Available New Wiring & Rewiring Home Standby Generator Installation & MaintenanceInstallation of 100 AMP or 200 AMP Mobile Home ServicesSmall Lamp RepairInstallation of light fixtures, outlets, switches, receptacles, exhaust fans, whole house surge protectors, and much more. Retail / Wholesale Electrical Parts Store

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Crites Electric, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Crites Electric, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Crites Electric, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 20, 1999 Business started: 03/01/1979 in WV Business started locally: 03/01/1979 Business incorporated 03/18/1988 in WV
Type of Entity


Business Management
Mr. Russell A Crites, President
Contact Information
Principal: Mr. Russell A Crites, President
Business Category


Products & Services

Crites Electric, Inc. sells the following brand(s): GE, Murray, Square D

Hours of Operation
Monday - Friday 7:30am - 5:00pm
Method(s) of Payment
Service Area
Buckhannon, WV and surrounding areas.

CHARLESTON  WV   25305  
PHONE  (304) 558-7890   
FAX  (304) 558-2415

Industry Tips
Contracts Refunds and Exchanges

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.