BBB Business Review
BBB Accredited Business since
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This is a general dentistry office specializing in family & cosmetic dentistry, dental implants, and treatment for TMJ and sleep apnea.
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A BBB Accredited Business since
BBB has determined that Lorena M Surber DDS, PLLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Lorena M Surber DDS, PLLC include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementDr. Lorena M Surber, MD, Owner
DENTISTS DENTISTRY-CHILDREN DENTISTRY-COSMETIC DENTIST - PERIODONTIST DENTIST - DENTAL IMPLANTS
Hours of Operation
|M||:||8:00 AM - 4:00 PM|
|T||:||8:00 AM - 4:00 PM|
|W||:||8:00 AM - 4:00 PM|
|Th||:||8:00 AM - 4:00 PM|
Method(s) of PaymentPayment is expected at time of service. If you have insurance, you will be expected to make an estimated payment for that portion not covered by your insurance plan. For that portion of costs not covered by insurance, several payment options are available:
- Cash or Personal Check
- Money order or Cashier's check
- Credit Card - We accept MasterCard, Visa, Discover and American Express.
- Financing through Care Credit
Service AreaCharleston, West Virginia and surrounding areas.
West Virginia Board of Dental Examiners
1319 Robert C. Byrd Drive
Crab Orchard, WV 25827