BBB Business Review

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BBB Accredited Business since

Consumer Credit Counseling Service

Phone: (304) 485-3141 Fax: (304) 485-3286 View Additional Phone Numbers 2715 Murdoch Ave Ste B4, Parkersburg, WV 26101 http://www.wvcccs.org


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Description

Consumer Credit Counseling Service of the Mid-Ohio Valley is a community driven, non-profit organization, committed to providing exceptional Credit & Housing Counseling, Financial Education, Debt Management Programs and Representative Payee Services to the Mid-Ohio Valley.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Consumer Credit Counseling Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Consumer Credit Counseling Service include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The stated purpose of Consumer Credit Counseling is to strengthen the working relationship between the credit industry, consumers and credit counseling, with ongoing education. CCCS assists financially distraught consumers with educational programs in the area of budgeting, money management, and the proper use of credit.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Consumer Credit Counseling Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 31, 1995 Business started: 09/01/1971 in WV Business started locally: 09/01/1971 Business incorporated: 09/23/1971 in WV
Type of Entity

Corporation

Business Management
Mr. John Jackson, Operations Manager
Contact Information
Principal: Mr. John Jackson, Operations Manager
Business Category

CREDIT SERVICES NON PROFIT ORGANIZATIONS - GENERAL MEMBERSHIP

Alternate Business Names
CCCS of Mid Ohio Valley, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.