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BBB Accredited Business since

Charm Builders Ltd

Phone: (877) 767-0089 Fax: (330) 893-7663 View Additional Phone Numbers 4199 State Route 557, Millersburg, OH 44654 http://www.charmbuilders.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a contractor that does roofing, siding, gutters/downspouts, decks and pole barns.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Charm Builders Ltd meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Charm Builders Ltd include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Charm Builders Ltd
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 05, 2010 Business started: 05/25/2004 in OH Business started locally: 05/25/2004 Business incorporated 05/24/2004 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Mahlon Raber, Owner
Contact Information
Principal: Mr. Mahlon Raber, Owner
Business Category


Hours of Operation
Monday - Friday 7:00 am - 5:00 pm Saturday by appointment
Method(s) of Payment
Service Area
Holmes County, Ohio and surrounding areas

WV Contractors

West Virginia Department of Commerce

West Virginia Division of Labor 

749 B  Building  6, Capitol Complex

Charleston, WV  25305  

P: 304-558-7890

F: 304-558-2415  


License Search


Industry Tips
Contracts Home remodeling contractors

Customer Review Rating plus BBB Rating Summary

Charm Builders Ltd has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.