BBB Business Review
BBB Accredited Business since
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Commercial & Residential Cleaning Service.
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A BBB Accredited Business since
BBB has determined that Shoup's Cleaning Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Shoup's Cleaning Co., Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Additional Complaint Information
The BBB suggests that if you are considering hiring a carpet cleaning company, you read the contract carefully and understand all terms, such as room size limitation, and costs of the work. Make sure any warranties or guarantees appear in writing and ensure that the company is properly licensed and bonded, if required in your area. Ask the company to test the cleaning method on an unseen section of carpet before starting work.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Doyle L. Shoup, President Ms. Jenny Shoup, Office Manager
CLEANING SERVICES CLEANING SERVICES - COMMERCIAL OFFICE FIRE & WATER DAMAGE RESTORATION
Hours of Operation
|Monday - Friday 8:00 am - 5:00 pm Saturday 8:00 am - Noon|