BBB Business Review
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BBB Accredited Business since
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We are a full-service security systems dealer offering all phases of security from access control to video surveillance and burglar alarm systems. We also specialize in fire alarms, central vac, intercom systems, as well as built in music and home theater systems. Our comprehensive focus is designed to provide security to our customers' homes or businesses with the most professional, high quality employees in the security industry today. Our services include installation, inspection, testing, and maintenance of:
Security Systems/Burglar Alarms
Fire Alarm Systems
Access Control Systems
Nurse Call and Patient Monitoring
CCTV Systems (Cameras)
Event Server with Mass Notification
PERS (Personal Emergency Response System)
Telephone Entry Systems
Voice Evacuation Systems
Fire Extinguisher Inspection and Testing Services
Hood Cleaning Service
NICET Level IV Fire Alarm Design
Networking Services (Coming Soon!)
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A BBB Accredited Business since
BBB has determined that Safe and Sound Security Systems Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Safe and Sound Security Systems Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
West Virginia Secretary of State
Building 1, Suite 157-K, 1900 Kanawha Blvd. East, Charleston WV 25305-0770
Fax Number: 304-558-0900
Type of Entity
Business ManagementMr. Thomas Conway Jr., President Mrs. Donna Conway, Vice President
BURGLAR ALARM SYSTEMS-DEALERS, MONITORING & SVC. SECURITY CONTROL EQUIPMENT & SYSTEM MONITORS SECURITY SYSTEMS CONSULTANTS ACCESS CONTROL SYSTEMS FIRE & SMOKE ALARM SYSTEMS SEALS-SECURITY
Products & Services
Safe and Sound Security Systems Inc. offers the following product(s): ALL EMPLOYEES CERTIFIED TRAINED TECHS, SALES AND SERVICE & INSTALLATION OF FIRE ALARMS SYSTEMS, BURGULAR SYSTEMS, CLOSED CIRCUIT TV ETC. RESIDENTIAL AND COMMERCAIL, DSC (Digital Security Controls), Ademco, Radionics, Silent Knight, Caddx, Sony, Sentrol, JVC and many others.