BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Carriage Car Co, Inc.

Additional Locations

Phone: (304) 255-1600 Fax: (304) 255-1600 View Additional Phone Numbers 1702 Harper Rd, Beckley, WV 25801 http://www.carriagecarcompany.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company sells used cars and trucks.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carriage Car Co, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carriage Car Co, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carriage Car Co, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 22, 2012 Business started: 01/01/1993 in WV Business incorporated 06/10/1993 in WV
Type of Entity

Corporation

Business Management
Mr. Robert Bower, President
Contact Information
Principal: Mr. Robert Bower, President
Business Category

AUTO DEALERS-USED CARS

Hours of Operation
M: 9:00 AM - 5:30 PM
T: 9:00 AM - 5:30 PM
W: 9:00 AM - 5:30 PM
Th: 9:00 AM - 5:30 PM
F: 9:00 AM - 5:30 PM
S: Closed
Su: Closed
Licensing


WV Dept. of Transporation
Division of Motor Vehicles
Phone (304) 926-3871
Toll-Free 1-800-642-9066
Fax (304) 926-3884
E-mail dot.dmvcommissioner@wv.gov
http://www.transportation.wv.gov/dmv/dealers/Pages/licensing.aspx

Industry Tips
As is vehicle purchases Contracts
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.