BBB Business Review
This Business is not BBB accredited
C Hackett Chrysler Dodge Jeep Ram
Phone: (304) 387-2955 Fax: (304) 387-3434 View Additional Phone Numbers 400 Washington St, Newell, WV 26050 ! There is an alert on C Hackett Chrysler Dodge Jeep Ram !
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This company is a new and used auto dealer and automotive garage.
On 2/20/2014 the business's accreditation from BBB was revoked.
The revocation was due to violation of BBB Accreditation Standards:
6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for C Hackett Chrysler Dodge Jeep Ram include:
- Failure to respond to 1 complaint filed against business
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Chuck Hackett, Owner Mr. Chaz Hackett, Vice President
AUTO DEALERS-NEW CARS AUTO DEALERS-USED CARS AUTO REPAIR & SERVICE
Service AreaNewell, WV and surrounding areas.
WV Dept of Transportation
Division of Motor Vehicles
Phone (304) 926-3871
Fax (304) 926-3884