This Business is not BBB accredited
New Balance Express
Phone: (888) 842-8317 3508 Staunton Ave SE, Charleston, WV 25304
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for New Balance Express include:
- BBB concerns with the industry in which this business operates
Factors that raised the rating for New Balance Express include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Additional Complaint Information
The BBB has recently received complaints concerning money being paid in advance with the promise of a loan. No loans are ever received. Callers to the BBB say they are being asked to wire large sums of money to Canadian locations to cover fees for insurance and other purposes. Once they have wired the original amount asked for, they are contacted again for additional funds.
BBB staff has attempted to locate this company at 3508 Stanton Ave, Unit 714, Charleston WV 25304. New Balance Express is not located at that address. The Charleston WV Post Office has also confirmed this company is not located at that address.
It has also been determined that New Balance Express is not registered with the Division of Banks for the state of West Virginia.
As of June 9, 2006, we have been unable to contact the phone number given for this company. A recording states the account has been placed on hold. We have no further information to report at this time.
Customer Reviews Summary Read customer reviews
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