BBB Business Review

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This business is not BBB accredited.

Parcs Equipment Superstores

Phone: (304) 782-4111 Fax: (304) 782-3279 View Additional Phone Numbers 87 Wiseman Run, Salem, WV 26426

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As a family owned and managed company we believe in offering the highest level on integrity to all customers, employees and vendors to ensure trust, growth and teamwork. This company offers sales and service of recreational vehicles, lawn & farm equipment, trailers and generators.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Parcs Equipment Superstores include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Parcs Equipment Superstores include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Parcs Equipment Superstores
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: June 10, 2010 Business started: 06/01/1995 in WV Business started locally: 06/01/1995 Business incorporated 08/07/2007 in WV
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Christopher P Sander, Owner Ms. Michelle Marbos, Accountant
Contact Information
Principal: Mr. Christopher P Sander, Owner
Business Category


Products & Services

Parcs Equipment Superstores sells the following brand(s): Alo, Ansung, Can Am, Husqvarna, Kubota, Landpride, New Holland, Polaris, Seadoo, Spyder, Stoll, Terraforce, Woods

Parcs Equipment Superstores offers the following product(s): and More, Can Am ATV's, Side x Sides and Spyder Motorcycles, Generac Home and Business Standyby and Portable Generators, Husqvarna Chain Saws, Trimmers, Mowers and More, Kubota Tractor and Implements, Landpride Tractor Attachments', New Holland Tractors and Implements, Polaris ATV's and Side x Sides, Seadoo Watercraft, SHaver Post Drivers, Terraforce Premium Tractor Attachments, Woods Tractor Attachments

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 1:00 PM
Su: Closed
Method(s) of Payment
Check, Cash, Debit and or Credit Cards, Financing
Service Area
Alternate Business Names
Parcs Superstores

Customer Review Rating plus BBB Rating Summary

Parcs Equipment Superstores has received 3.55 out of 5 stars based on 2 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.