Business ProfileforProgressive Chrysler Jeep Dodge, Inc.

We saw the ad for the trade in deal "5K for your vehicle" no questions asked. We had a Chevy Avalanche that we owed just under $10k for. We took $5k cash with us knowing per the deal they would only give us $5k for the Avalanche and that $5k coupled with our $5k cash would have made the Avalanche paid off. The deal was if we do this that we were forced to choose from their "certified vehicle" stock. Well it turned out that the only "certified vehicle" we had to choose from was a Jeep Renegade Latitude. We thought in order to get that avalanche paid off that we would go ahead knowing that the jeep was in a little better condition than the avalanche so we went through with it even though we weren't satisfied with the jeep supposedly as our only option. The jeep reeked of cigarette smoke too. We went ahead with the deal on the condition that the avalanche would be paid off and that we were buying a $22k vehicle. We were there a grueling 6 HOURS. It was approaching 8PM and we were exhausted so we signed. After we had a chance to really look over the loan papers our final total amount financed was just over $35k!!! They even charged us a certified car fee for a vehicle we were forced to purchase. Since then we have called and their story is "sorry you bought it now, we can't do anything to help you". Now we're stuck in a vehicle with over $11k in negative equity. This place is a rip off and a joke. They DO NOT stand by their word in this trade in deal so be aware and read every line of the contract before you sign. I guarantee there will be many many hidden charges and you will not get what you are paying for. You get 1 star from me only because I have to choose a star to submit this review. We will be sure to warn any of our friends and family should they try to go to this dealership that they lie from the get go!