This business is not BBB accredited.

Fridge Electric, LLC

Additional Locations

Fax: (330) 244-8299 8000 Freedom Ave NW, Canton, OH 44720


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fridge Electric, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 22, 2009 Business started: 10/02/2008 in OH Business started locally: 10/02/2008
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ryan Berry, VP Mr. Rodney Napier, C.E.O Mr. Dean Petersen, CFO
Contact Information
Principal: Mr. Ryan Berry, VP
Related Businesses
Universal Media Syndicate, Inc. PatentHEALTH, LLC Heat Surge LLC Arthur Middleton Capital Holdings World Reserve Monetary Exchange, Inc Universal Commerce LLC
Business Category

AIR CONDITIONING EQUIPMENT-ROOM UNITS

Products & Services

Fridge Electric, LLC offers the following product(s): Arctic Pro Air Conditioner, Mira-Cool Air Conditioner, Mira-Cool Air Cooler

Alternate Business Names
Arctic Pro Air Conditioner Coolsurge (previously available) Mira-Cool
Additional Information

Previously, the BBB has received inquiries regarding the company's product Cool Surge Air Cooler. For clarification consumers should understand that the air cooler unit is not an air conditioner but a portable unit used to blast out "iced cooled" air by inserting 4-6 hour reusable glacier ice blocks. The company states that this in conjuction with a fan motor unit can reduce the air around the unit up to ten degrees.


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3939 Everhard Rd NW

    Canton, OH 44709 (800) 504-8105 (330) 966-3033

  • THIS LOCATION IS NOT BBB ACCREDITED

    8000 Freedom Ave NW

    Canton, OH 44720

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/21/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: i own your cool-surge. i just want to know where to have it repaired in my area.

Desired Settlement: just tell me or inform me where to take it to be repaired

Business Response:

February 4, 2014

*** ****** ******  

*** ********** *** ****** ***** **  *****

Dear *** *******

We are sorry to hear that your Cool Surge is in need of repair. Unfortunately, we do not have any service centers that provide repairs on these units.

Your purchase dated, July 2009, was covered by a three-year replacement warranty. Therefore, the warranty expired in July 2012 and is no longer valid.

We apologize that we cannot be of any further assistance, however, if you have any additional questions or concerns, please contact me directly at ***** *********

Sincerely,

******* ********

Director of Program Management