As families gear up for their summer vacation, Better Business Bureau has advice for pet owners looking for a safe place to house their furry friend. BBB receives hundreds of complaints from consumers every year about boarding facilities, also known as kennels. Complaints allege problems with billing, as well as concerns about the treatment of their pet. Some owners allege their pets came back from the kennel severely dehydrated, malnourished or covered with fleas, ticks and even maggots. A few even allege their pet became extremely ill from their brief stay at certain kennels.