Don't get burned by hot travel deals

BBB has tips for travelers planning their summer vacation
May 08, 2014

May 8, 2014 - CALGARY, ALBERTA - School will soon be out for kids, but for parents summer school is just beginning. Whether you're looking for turquoise waters and white sand, or packing up the mini van for a drive to the mountains, summer vacations require preparation and planning. BBB has tips to make sure you don't stress-away your vacation. 

Sandra Crozier-McKee, president and CEO of BBB Serving Southern Alberta and East Kootenay, says doing the work beforehand will make for a relaxing holiday. "Vacations are an investment of people's hard-earned money and labour," she says. "Deciding on a destination and sticking to a realistic budget will prevent headaches and hassles when traveling."

BBB recommends the following tips for avoiding these potential pitfalls of travelling:

Potential pitfall

How to avoid it

Your Groupon or LivingSocial or other travel voucher/deal/discount isn't honoured.

Contact the business ahead of time to verify the offer, price and inquire about special terms and conditions including travel restrictions and cancellation policies.

The hotel or location is not what you expected.

If you can't visit the location beforehand, seek out reliable sources that are familiar with the area. When viewing online visitor reviews, be wary of locations with only positive reviews and for photos taken by visitors - not just marketing pictures.

Your "free" vacation comes at a price.

Sometimes hidden fees and charges surprise guests, but most often, a free stay comes with an obligation to attend a high-pressure timeshare sales presentation.

Your vacation was never reserved because a scammer has committed wire fraud.

Do not wire money to strangers or businesses you don't know or trust.

If you are asked to wire payment ahead of time, ask to use your credit card instead. If they refuse, move on to another option.


Start your search with trust. Check BBB Business Reviews and Accredited Business directory for trustworthy, reliable businesses, complaint history and other important information. 

For more information and other consumer tips, visit


Media contact:

Leah Brownridge
Marketing Communications Coordinator
Phone: (403) 531-8793

About BBB:

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at There are local,independent BBBs across the United States, Canada and Mexico, including BBB Serving Southern Alberta and East Kootenay, which was founded in 1954 and garners more than one million instances of service annually. 

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