April showers bring clogged gutters: BBB has tips to hire the right eavestrough cleaner

April 15, 2014

April 15, 2014 - CALGARY, ALBERTA - Spring has sprung, which for some means dealing with garbage-filled gutters. Eavestroughs that have accumulated debris over the fall and winter months could pose potential drainage problems. BBB has tips to hire the right eavestroughs cleaner to ensure you won't be left with a leaky wallet.

Sandra Crozier-McKee, president and CEO of BBB Serving Southern Alberta and East Kootenay, says when it comes to your home it is essential to research contractors. "Home repairs and maintenance can be costly enough as it is," she says. "You don't want to invest money in a quick job that could leave you with a damaged gutter. Choosing a contractor wisely can save you time and your hard-earned money."

BBB recommends the following when hiring an eavestrough-cleaner:

Find a gutter-cleaning company that specializes in gutter cleaning: There are some companies that clean windows, pressure wash, provide lawn services while offering gutter cleaning services for additional income. If gutter cleaning is not the primary service, it could mean the business does not have proper insurance for roof jobs and may not be as knowledgeable about eavestrough cleaning. 

Ask about insurance: Since the worker will be on your roof, be sure to find out exactly what the company's insurance covers, especially when it comes to injury or property damage.  A professional gutter cleaning company will carry insurance not only to protect itself, but to protect you, the homeowner.  

Ask for references: A professional gutter cleaning company should have a number oftestimonials and references from previous clients that you can check to verify the satisfaction and legitimacy of the service. You can also check the business' BBB Business Review for complaint history and other important information.

 Understand the cost and payment method: Cost could be based on a number of factors including square footage of your home, number of stories and the roofing material. The amount of debris may also affect the price. Ask about service terms and agreements before paying. If you are required to pay upfront, it could be a red flag.

Verify location and contact information: Be sure to contact the business directly to check their address and contact information in case there are issues that arise after the job has been completed. 

For more information and other consumer tips, visit bbb.org.

About BBB:

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. There are local,independent BBBs across the United States, Canada and Mexico, including BBB Serving Southern Alberta and East Kootenay, which was founded in 1954 and garners more than one million instances of service annually. 

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