February 4, 2014 - CALGARY, ALBERTA - Missed calls from an unknown number can sometimes spark curiosity to find out who that person is and why they contacted you. With digital communication devices making instantaneous contact with strangers and anonymous online users easy, it seems only natural to call back an unfamiliar number. With multiple reports from the U.S. about the "One-Ring Phone Scam", it could only be a matter of time before scammers target Canada.
How the scam works:
Your phone rings once and as soon as you answer the call, the caller immediately hangs up. Your phone then shows a missed call from a number you do not recognize. Those who are curious enough to return the calls are then billed approximately $19.95 for an international call, depending on how long you stay on the line. If you call, you may hear music and/or audio-advertising while you are unknowingly connected to a caller-paid toll service or chat-line located outside the country. Reported area codes of the One-Ring Phone Scam include the Dominican Republic (809), Jamaica (876), British Virgin Islands (284), Grenada (473) and Dominica (767), with the possibility of local area codes as well.
President and CEO of BBB Serving Southern Alberta and East Kootenay, Sandra Crozier-McKee, says even though some consumers may feel they should return an unknown missed call, their curiosity could end up costing them. "BBB is being proactive by alerting Canadians about the "One-Ring Phone Scam," she says. "In anticipation of Canadian reports, we want to educate consumers about the warning signs so they can protect themselves. If you're expecting a call, it should be from someone whose contact information you already have and recognize, otherwise you should ignore unknown numbers."
BBB provides the following tips to protect you from unauthorized charges on your cell phone:
For more information and consumer tips, visit bbb.org.
For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. There are local,independent BBBs across the United States, Canada and Mexico, including BBB Serving Southern Alberta and East Kootenay, which was founded in 1954 and garners more than one million instances of service annually.
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