BBB Alert: Phony BBB phone calls

March 27, 2014

In recent weeks, your BBB has received reports from local businesses who are receiving numerous phone calls from someone claiming to be a BBB representative. The supposed rep is asking multiple personal questions, with some businesses receiving up to four calls per day. Most calls are asking business owners and staff persons if the business is planning to move locations and requesting personal information to update BBB's records. The number that shows up on the call display is 882-014-0105 and each call can be from a different person. 

Other BBB locations across North America have also received similar reports from businesses experiencing these kinds of calls. BBB is warning consumers and businesses to not give out personal information to these callers. Remember, your BBB will not request information over the phone unless your business is a BBB Accredited Business. If you are suspicious, contact us at 403-531-8784 or come visit us in person to ensure you are dealing with a legitimate BBB location and representative.

About BBB:

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2015, people turned to BBB more than 172 million times for BBB Business Reviews on more than 5.3 million businesses and Charity Reports on 11,000 charities, all available for free at There are local,independent BBBs across the United States, Canada and Mexico, including BBB Serving Southern Alberta and East Kootenay, which was founded in 1954 and garners more than one million instances of service annually. 

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