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Better Business Bureau ®
Start With Trust®
Southern Alberta & East Kootenay
BBB helps people find and recommend businesses, brands, and charities they can trust.

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.

For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.

  • BBB sets standards for ethical business behavior and monitors compliance. Almost 400,000 Accredited Businesses meet and commit to our high standards.
  • BBB helps consumers identify trustworthy businesses, and those that aren’t, through more than 4 million BBB Business Reviews.
  • BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say.
  • BBB sets standards for and evaluates the practices of thousands of charities so that donors know where their money is going.
  • BBB coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers.

BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.

The Council of Better Business Bureaus (CBBB) is the network hub for BBBs in the US and Canada. Like BBBs, CBBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.



BBB will be closed for the holidays:

December 22-26 and January 1.

You can still search for businesses on our homepage and file complaints here:
We look forward to serving you in 2015.

For media inquires please call:

Camie Leard @
(403) 874-7694 or
Leah Brownridge @ (403) 466-9683


BBB Serving Southern Alberta & East Kootenay
#5, 1709 8 Avenue NE
Calgary, Alberta T2E 0S9
Office: (403) 531-8784

Lethbridge Office
(call for an appointment)
416 - 10 Street North
Lethbridge, Alberta
T1H 2C7
Office: (403) 394-0660
Toll Free: +1 (855) 394-0660

Medicine Hat Office
(call for an appointment)
PO Box 302, 97 Carry Drive
Medicine Hat, Alberta
T1B 3M6
Office: (403) 527-6484
Toll Free: +1 (855) 394-0660