Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Chinook Upholstery, Drapery & Flooring Ltd. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforChinook Upholstery, Drapery & Flooring Ltd.

            Upholsterer

            Additional business information

            Additional Info:
            We help both Residential and Commercial clients for all the home furnishing needs. We are specialized in Upholstery, Customized furniture design, Window Fashion and Restoration.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            We specialize in Upholstery, Custom Furniture and Window Coverings for residential and commercial clients, serving Calgary and surrounding areas since 1992. 

            We open up a world of possibilities in creating your own custom look easily and efficiently. Over 800 books of color, pattern and style samples are available to inspire you. Our Interior Designers are pleased to work with you to help coordinate all the elements.

            After inspirational design comes quality workmanship, which is obtained in this business from years of experience. To back up our quality of work, we offer a two years warranty on our workmanship. 

             

            Business Details

            BBB File Opened:
            25/1/1995
            Years in Business:
            30
            Business Started:
            18/3/1994
            Business Incorporated:
            18/3/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Chinook Upholstery
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:30 PM
            T:
            9:00 AM - 5:30 PM
            W:
            9:00 AM - 5:30 PM
            Th:
            9:00 AM - 5:30 PM
            F:
            9:00 AM - 5:30 PM
            Sa:
            10:00 AM - 5:00 PM
            Business Management
            • Shabir Khan, Owner
            Contact Information

            Principal

            • Shabir Khan, Owner

            Customer Contact

            • Shabir Khan, Owner
            Additional Contact Information

            Fax Numbers

            • (403) 255-0675
              Other Fax

            Industry Tip

            BBB Tip: How to choose an upholstery company

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Deborah B

            1 star

            23/12/2022

            I contacted Chinook Upholstery, *********************************************** with respect to re-upholstering a beautiful antique chesterfield. This had been previously re-upholstered approximately 15 years ago by Simmerings Upholstery who did an amazing job. I decided to give the job to Chinook Upholstery not because they were less expensive, because they weren't but because of the time factor. After I had the chesterfield delivered they did not do the work on scheduled time. Okay, delays happen.When I got the chesterfield back, they had altered the design on the arms then telling me that I had approved this. I had not. The upholstery job was terrible, they added ribbing to where there was none before and it looked like a first time job for someone.That was bad enough, they said they would fix other problems such as my "putting my hand in between two seams of the upper arms of the chesterfield, where there should not be and wasn't prior. They also made a cushion for me that was to compensate for the poor quality of work done on the chesterfield. I didn't trust them to come and pick up the chesterfield and then wait another month or more for poor quality workmanship. The cushion was to be 6" long and 16" deep (front to back). When it came, it was too narrow and 8" too short.Finally, they were to compensate for this terrible work by making arm sleeves for the chesterfield. I even paid to have them picked up. They arrived half done, no seams on the sides to hold them in place.I called to express my disappointment only to be hung up on. PLEASE, PLEASE DON'T WASTE YOUR MONEY ON THIS COMPANY EXPECTING TO GET GOOD SERVICE OR QUALITY OF WORKMANSHIP FROM THIS COMPANY.I spoke to a Designer friend of mine and told her what happened. Told her the name of the company and she said "they have new owners, don't go there". She told me that she had dealt with the previous owners for years and that they did superior quality work. These people who now own the company should not be there.

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.