BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 25/10/1993

H & R Block Canada Inc. (CDN Headquarters)

Find a Location

(800) 472-5625View Additional Phone Numbers200 340 Midpark Way SE, CalgaryAB T2X 1P1 Send email to H & R Block Canada Inc. (CDN Headquarters)FacebookTwitter

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 25/10/1993

BBB has determined that H & R Block Canada Inc. (CDN Headquarters) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

All Locations are BBB Accredited
Find a Location

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised H & R Block Canada Inc. (CDN Headquarters)'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 125 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

This report reflects national complaint activity

Customer Complaints SummaryRead complaint details

125 complaints closed with BBB in last 3 years | 44 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues17
Delivery Issues7
Guarantee / Warranty Issues6
Other1
Problems with Product / Service89
Total Closed Complaints 125

Customer Reviews Summary Read customer reviews

11 Customer Reviews Customer Reviews on H & R Block Canada Inc. (CDN Headquarters)

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 11 Customer Reviews

Additional Information

top
BBB file opened: 01/01/1964Business started: 01/06/1963
Contact Information
Principal: Greg Renaud (Support Centre Manager) Kim Gavey (Market & Business Development) Todd McCallum (VP Business Development) Darryl McCaskill (Regional Director)
Business Category

Tax Return Services, Payroll Companies, Bookkeepers, Accountants


Customer Review Rating plus BBB Rating Summary

H & R Block Canada Inc. (CDN Headquarters) has received 3.8 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.