BBB Business Review
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BBB Accredited Business since 27/09/2011
Cognitive Care Services Inc.
Phone: (403) 472-0023Fax: (403) 455-04334405, 4975 - 130 Avenue SE, Calgary, AB T2Z 4M5 Send email to Cognitive Care Services Inc.www.cognitivecs.caFacebookTwitter
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Description
Cognitive Care Services is a Calgary based company. We help individuals with Alzheimer's and other forms of dementia to:
-Stay mentally & physically active
-Help regain confidence
-Enhance quality of life
-Thrive rather than just survive!
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BBB Accreditation
A BBB Accredited Business since 27/09/2011
BBB has determined that Cognitive Care Services Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Cognitive Care Services Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Cognitive Care Services Inc.'s rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topThis business supports families and individuals with dementia via care management. The company meets with families, offers one on one services and creates an individualized plan based on specific needs which includes cognitive exercises.
BBB file opened: 13/09/2011Business started: 28/07/2010Type of Entity
Corporation
Incorporated: July 2010, AB
Contact Information
Principal: Jaime Fiolka (President)Business Category
Senior Service Specialists, Alzheimer Care, Information & Treatment, Health Care Management Companies, Mental Health Programs, Senior Citizen's Service Organizations, Health & Wellness, Senior Care Information and Resources
Products & Services
Care Management
Family Updates
Cognitive Coaching/Cognitive Exercises
Regular visits&support
Computer related communication
Referral to professional services
Assistance finding housing
*Full descriptions at www.cognitivecs.ca
Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMService Area
Calgary and surrounding areas
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LocationsX
1 Locations
-
4405, 4975 - 130 Avenue SE
Calgary, AB T2Z 4M5(403) 472-0023Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Cognitive Care Services Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Senior Service Specialists
Making Your Business Senior FriendlyOctober is Protect Older Americans from Fraud Month
October is Protecting Older Americans from Fraud Month - BBB asks:Are your folks and friends armed with prevention tools?
So-called Diet Aids Will Thin Your Wallet, Not Your Body
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.