BBB Business Review
1 of 1 image | See All Images
BBB Accredited Business since 20/08/2008
Stronghold Exteriors Ltd.
Phone: (403) 569-9150Fax: (403) 569-91903904 - 1 Street NE, Calgary, AB T2E 3E3 Send email to Stronghold Exteriors Ltd.www.strongholdexteriors.com
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Description
Exteriors contractor specializing in re-roofing projects, gutter, fascia,soffits and siding, commercial and residential.
Request a Quote
BBB Accreditation
A BBB Accredited Business since 20/08/2008
BBB has determined that Stronghold Exteriors Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Stronghold Exteriors Ltd.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 7 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 7 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Service Alberta - Prepaid Contractors LicenceBBB records show a license number of 7431709 for this company, issued by Service Alberta - Prepaid Contractors Licence. The expiration date of this license is 06/19/2013.
Type: Prepaid Contractors LicenceType of Entity
Limited Liability Corporation
Contact Information
Principal: Kris Collins (Vice President) Wayne Wilson (President)Business Category
Roofers, Eavestroughs, Siding Contractors
Products & Services
Asphalt Roofing, Shake roofing, siding, eaves trough, fascia and soffits.
Hours of Operation
Mon: 08:30 AM to 05:30 PMTue: 08:30 AM to 05:30 PMWed: 08:30 AM to 05:30 PMThu: 08:30 AM to 05:30 PMFri: 08:30 AM to 05:30 PMRefund and Exchange Policy
5-year workmanship warranty in addition to the manufacturer's materials warranty.
Service Area
Calgary and area
Alternate Business Names
578267 Alberta Ltd.Industry Tips
Home Contractors: Tip-offs to Potential Rip-offsLocationsX
1 Locations
-
3904 - 1 Street NE
Calgary, AB T2E 3E3(403) 569-9150Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Stronghold Exteriors Ltd. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.