BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 01/02/2011
SilCraft Plumbing & Heating
Find a Location(403) 560-4719241128 Range Road 280 Twp 241A, Chestermere, AB T2P 2G7 Send email to SilCraft Plumbing & Heatingwww.silcraft.comFacebook
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Description
SilCraft Plumbing and Heating is family owned and operated.
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BBB Accreditation
A BBB Accredited Business since 01/02/2011
BBB has determined that SilCraft Plumbing & Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised SilCraft Plumbing & Heating's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Limited Liability Corporation
Contact Information
Principal: Silvano (Sil) Debortoli (Owner/President) Nicholas Debortoli (Service Manager)Business Category
Plumbers, Kitchen and Bath Designers, Furnace Sales and Repair Services, Air Quality Service, Ventilation Contractors, Boilers-Sales & Service, Drainage Companies, Water Treatment Equipment, Service & Supplies, Mechanical Contractors, Furnace Repair, Heating Contractors
Products & Services
24 hour Emergency Service : Plumbing Repair & Installation : Furnace Servicing & New Installation (Bryant/Payne): Boiler Servicing & New Installation(IBC): Hot Water Tank Servicing & New Installation (Bradford White): Custom Kitchen & Bathroom Design, Remodeling, and Rough in : Plumbing Fixtures (Grohe, Moen, Delta, TOTO) : Gas Line Installation (Barbecue, Range, etc.): Indoor Air Quality : Water Softening & Purification Solutions.
Hours of Operation
Mon: 08:00 AM to 08:00 AMTue: 08:00 AM to 08:00 AMWed: 08:00 AM to 08:00 AMThu: 08:00 AM to 08:00 AMFri: 08:00 AM to 08:00 AMSat: 08:00 AM to 08:00 AMSun: 08:00 AM to 08:00 AMRefund and Exchange Policy
Warranty: 3 years on all parts, labour, or equipment supplied by SilCraft Plumbing and Heating. 8 years on Hot Water Heaters. 10 Years on Furnaces.
Alternate Business Names
SilCraft Enterprises Ltd.Industry Tips
HIRING A PLUMBERFall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
LocationsX
2 Locations
-
Box 9 Site 11 RR 7 Lcd 1
Calgary, AB T2P 2G7(403) 560-4719Directions
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241128 Range Road 280 Twp 241A
Chestermere, AB T2P 2G7Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*SilCraft Plumbing & Heating is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Plumbers
HIRING A PLUMBERFall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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