Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Nutri-Lawn Calgary Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforNutri-Lawn Calgary Inc.

            Lawn Maintenance
            BBB accredited business

            At-a-glance

            Customer Reviews

            4/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/4/1994

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Professionally delivering ecology-friendly lawn care & weed control services & products to satisfied customers in Calgary for over 25 years.
            Our customers use us every year because we deliver on our promise to nourish a lawn to health. Nutri-Lawn's lawn care experts will work with you to develop a customized lawn care & weed control program that's right for your lawn, your budget and your local environment. The result: a beautiful, thriving lawn that you can feel good about.

            Products & Services

            We're one-stop shopping for all your lawn care & weed control needs. Our lawn nourishment programs feature effective, innovative treatments and services, all optimally-timed and designed for the local Calgary climate, including the following:
            Weed Control
            Core Aeration
            Overseeding & Slitseeding
            Insect Control & Management
            Organics Plus Topdressing
            Further, Nutri-Lawn customer service is legendary - most of our customers are referred and repeat clients! As far as we're concerned, your satisfaction as the sole indicator of how good we are.

            Business Details

            BBB File Opened:
            1/2/1994
            Years in Business:
            30
            Business Started:
            31/1/1994
            Business Started Locally:
            1/1/1987
            Accredited Since:
            1/4/1994
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Nutri-Lawn Inc.
            Business Management
            • Mike House, President
            Contact Information

            Principal

            • Mike House, President

            Customer Contact

            • Mike House, President
            Additional Contact Information

            Fax Numbers

            • (403) 252-0404
              Primary Fax

            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/10/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I prebooked seasonal lawn service, as I was expecting a *********** could use the same product I was successfully doing myself in previous years. When the time came for the first application I wasn't scheduled. Weeds went to seed for the first time. I called and was given the excuse of being too early and told they weren't doing any services at this time. An "ASAP" note was to be left on my file. I don't believe this as I can personally purchase & apply product myself at this time, and neighbours are all having their lawns serviced. I waited until later in the season, but still no service so the weeds go to seed a second time. This time I'm given the excuse that there's a law preventing them from providing the service at this time. When I asked for more information they told me to ******* it" and couldn't provide any further information. I tried to look it up online and found nothing that would support this claim. What I was told wasn't even logical as farmers were planting, other lawns were being serviced, and I could buy & apply the product myself. My first service finally comes about halfway through summer. A second about a month later, which doesn't comply with the products specifications for proper use. I wait for my third service that never comes. In fall when the lawn is dying the weeds go to seed for a third time I call again, and I am not scheduled for another service. They say they will put another "ASAP" note. A couple weeks later the lawn is dead for the season. I called to discuss their weed free guarantee with a supervisor (more weeds now than when started). Left multiple messages. After a week I start getting crank calls where nobody answers after I pickup & the call display says NUTRILAWN. I call again asking for supervisor, but am refused. I explain the situation multiple times to service representatives, but their guarantee is not being upheld and I am not permitted to speak to supervisor.
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Wayne W

            21/09/2023

            I have used Nutrilawn for a number of years and have recommended their services to a number of folks, several of whom have become customers including my neighbour! I had an incident today in which an employee hung up the phone, accusing me of hollering, when I was trying to indicate that he needed to listen, rather than talk over me. I was trying to indicate that Nutrilawn scheduling folks had made an error! I am a good deal older than ****** and both my wife, my neighbour were offended that ****** elected to terminate our conversation without hearing the purpose of my call!I feel that the outcome of the conversation was highly inappropriate, particularly in light of the fact that I was not hollering and have been a loyal customer for more than 15 years! I was highly offended at the treatment afforded me!

            Nutri-Lawn Calgary Inc. Response

            22/09/2023

            Hi Wayne, Thanks for taking my call today and I appreciate you taking the time to go over the details with me.
            I have spoken to our staff about this matter and will work hard with them to ensure this kind of behaviour doesnt happen again. We have always appreciated you business Wayne and will continue to work hard for you.

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.