BBB Business Review
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BBB Accredited Business since 01/12/1994
Horizon Heating Ltd.
Phone: (403) 274-0790Fax: (403) 275-481828, 666 Goddard Ave NE, Calgary, AB T2K 5X3 Send email to Horizon Heating Ltd.www.horizonheating.ca
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Description
Horizon Heating Ltd is a full service heating, ventilating and Air Conditioning (HVAC) construction company. They work with builders, renovation companies and with homeowners working on their own projects or looking at updating their old equipment. They offer products such as furnaces and air conditioners, high velocity systems, thermostats, heaters, fans, heat recovery ventilators, and humidifiers.
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BBB Accreditation
A BBB Accredited Business since 01/12/1994
BBB has determined that Horizon Heating Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Horizon Heating Ltd.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Sole Proprietor
Contact Information
Principal: Matthew Kramer (President)Business Category
Heating Air Conditioning Suppliers, Heater Cleaning Repair Services, Heating Contractors, Air conditioning & Heating Contractors - Residential, Ventilation Equipment Suppliers, Humidifier Suppliers, Air Conditioning Companies, Thermostat Suppliers, Air conditioning & Heating Contractors - Commercial, Furnace Sales and Repair Services, Furnace Cleaning, Furnace Repair, Furnace Replacement
Products & Services
In addition to furnaces and air conditioners, we offer humidifiers, thermostats, heat recovery ventilators, indoor air quality solutions and products, as well as other HVAC related products.
Hours of Operation
Mon: 08:00 AM to 04:30 PMTue: 08:00 AM to 04:30 PMWed: 08:00 AM to 04:30 PMThu: 08:00 AM to 04:30 PMFri: 08:00 AM to 04:30 PMRefund and Exchange Policy
The refund & exchange policy varies with the product and service provided. Please contact the company for more detail.
Service Area
Calgary and area
Industry Tips
Air Conditioning Service and MaintenanceDont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
LocationsX
1 Locations
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28, 666 Goddard Ave NE
Calgary, AB T2K 5X3Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Horizon Heating Ltd. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Heating Air Conditioning Suppliers
Air Conditioning Service and MaintenanceDont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.