BBB Business Review
BBB Accredited Business since 01/06/1997
The Brick (Macleod Trail) (NM)
Find a LocationPhone: (403) 301-2525Fax: (403) 230-9191View Additional Phone Numbers9655 MacLeod Trail SW, Calgary, AB T2J 0P6 Send email to The Brick (Macleod Trail) (NM)www.thebrick.com
View BBB Rating for The Brick Warehouse Corporation's headquarters.
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BBB Accreditation
A BBB Accredited Business since 01/06/1997
BBB has determined that The Brick (Macleod Trail) (NM) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
93 of 102 Locations are BBB Accredited
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BBB Complaint Information
Find aggregate BBB complaint information for The Brick Warehouse Corporation. BBB located in Edmonton, AB has the full report as that BBB handles all complaints for The Brick Warehouse Corporation.
Additional Information
topContact Information
Principal: Kim Hurley Chad Baker (Store Manager) Dave Freeman (General Manager) Derek Richardson Brandice Rieger Ms Darci Walker (Regional Operations Manager)Business Category
Furniture Retailers, Furniture Designers
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Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*The Brick (Macleod Trail) (NM) is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (403) 230-9090
- (403) 252-7000
- (403) 692-1100 - Darcie Walker
- (403) 726-6202 - Jim
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Furniture Retailers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.