BBB Business Review
BBB Accredited Business since 22/11/2011
Astra Advanced Computer Repair & Consultant Services
(403) 561-1865View Additional Phone Numbers108 West Creek Close, Chestermere, AB T1X 1M2 Send email to Astra Advanced Computer Repair & Consultant Services
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Description
This business provides computer system consulting services.
BBB Accreditation
A BBB Accredited Business since 22/11/2011
BBB has determined that Astra Advanced Computer Repair & Consultant Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Astra Advanced Computer Repair & Consultant Services' rating include:
- Length of time business has been operating.
Factors that raised Astra Advanced Computer Repair & Consultant Services' rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Sole Proprietor
Contact Information
Principal: Mr Victor Hilal (Owner)Mrs Ghada Abusaada (Partner)Business Category
Computer System Consultants, Computer Training Classes, Computers-Rooms-Installation & Equipment, Computer Support-Small Business, Computer Software Services, Computer Part Suppliers
Products & Services
Services provided but not limited to:
* Repair, and upgrade, all brands of computers
* Installing new software or hardware
* System cleaning and optimization
* Virus and Spyware removal
* Backup and data recovery
* Home and business network installation
* Training and Consultation
Industry Tips
Computer Software PiracyCounterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"
Evaluating Training Programs and Seminars
Has Your Computer Modem Been Hijacked?
PC Technical Support: Great When You Need It, But At What Cost?
Picking a Computer for Your College-Bound Student
Small Businesses are Urged to Protect their Data
LocationsX
1 Locations
-
108 West Creek Close
Chestermere, AB T1X 1M2(403) 561-1865Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Astra Advanced Computer Repair & Consultant Services is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Computer System Consultants
Computer Software PiracyCounterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"
Evaluating Training Programs and Seminars
Has Your Computer Modem Been Hijacked?
PC Technical Support: Great When You Need It, But At What Cost?
Picking a Computer for Your College-Bound Student
Small Businesses are Urged to Protect their Data
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.