BBB Business Review
BBB Accredited Business since 31/05/2006
On-Site Computer Cleaning Services
Phone: (403) 259-5330Fax: (403) 946-0238Box 769, Crossfield, AB T0M 0S0 Send email to On-Site Computer Cleaning Serviceswww.onsitecomputercleaning.ca
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Description
Clean & disinfect computers and other sensitive electronic equipment: telephones, photocopiers, fax machines, scanners, adding machines, calculators, keyboards, monitors and computers.
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BBB Accreditation
A BBB Accredited Business since 31/05/2006
BBB has determined that On-Site Computer Cleaning Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised On-Site Computer Cleaning Services' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topContact Information
Principal: Jane Tetley (President)Business Category
Computer Repair Stores, Cleaning Services - Commercial Office, Cleaning Services, Janitors
Products & Services
Clean & disinfect computers and other sensitive electronic equipment and offer Personal Computer Cleaning Kits for private use.
Refund and Exchange Policy
If it can be shown that any piece of equipment cleaned by On-Site's Computer Cleaning Technician(s) has been damaged as a direct result of the service performed by On-Site's Cleaning Technician(s), it will be repaired or replaced, at the discretion of On-Site Professional Computer and Electronic Equipment Cleaning Services.
Any damages must be reported by and are limited to one day (24 hours) after the cleaning of that piece of equipment. Liability is limited to repair or replacement of equipment only. All data and files on any computer hard drives or other equipment are the sole responsibility of the Client.
Alternate Business Names
On Site Proffesional Computer Electronic Cleaning Services, On-Site Professional Business Services Inc.Industry Tips
PC Technical Support: Great When You Need It, But At What Cost?LocationsX
1 Locations
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Box 769
Crossfield, AB T0M 0S0Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*On-Site Computer Cleaning Services is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Computer Repair Stores
PC Technical Support: Great When You Need It, But At What Cost?What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.