BBB Business Review
BBB Accredited Business since 17/06/2009
Iron Oak IT Inc.
(403) 274-9645View Additional Phone Numbers24, 5440 4 Street NW, Calgary, AB T2K 1A8 Send email to Iron Oak IT Inc.www.ironoakit.com
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BBB Accreditation
A BBB Accredited Business since 17/06/2009
BBB has determined that Iron Oak IT Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Iron Oak IT Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Iron Oak IT Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 1 |
| Advertising / Sales Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: May 2005, AB
Contact Information
Principal: Randy Dyck (President)Customer Contact: Bonnie Dyck (Adm Mgr)Business Category
Computer Consultants, IT Services, Telephone Service-VOIP - , General Business Services, Computer Repair Stores, Computer Network Companies, Data Recovery Services, Computer Support-Small Business, Computer Software Services, Computer Stores
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
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Does Your Business Play "Software Piracy Roulette?"
Has Your Computer Modem Been Hijacked?
PC Technical Support: Great When You Need It, But At What Cost?
Phone Leasing
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Prepaid Cell Phone Services
Protecting Your Long Distance Service
Whats Next in Privacy Concerns: RFID?
LocationsX
1 Locations
-
24, 5440 4 Street NW
Calgary, AB T2K 1A8(403) 274-9645
(877) 476-6625Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Iron Oak IT Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Computer Consultants
Beware of Fraudulent International Phone CallsChanging Wireless Carriers? You Can Now Keep the Same Number
Computer Software Piracy
Counterfeit Software Offers Flooding E-mail Inboxes
Does Your Business Play "Software Piracy Roulette?"
Has Your Computer Modem Been Hijacked?
PC Technical Support: Great When You Need It, But At What Cost?
Phone Leasing
Picking a Computer for Your College-Bound Student
Prepaid Cell Phone Services
Protecting Your Long Distance Service
Whats Next in Privacy Concerns: RFID?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.