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          High River Toyota has 1 locations, listed below.

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            Business ProfileforHigh River Toyota

            New Car Dealers

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            16/2/1995
            Years in Business:
            30
            Business Started:
            1/5/1993
            Business Incorporated:
            26/1/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • 669069 Alberta Ltd.
            • HRT Motors Inc.
            Business Management
            • Shenilla Shalwani, Controller
            • Saleem Budhwani, Dealer Principal
            • Greg Woodward, General Manager
            • Maleka Rajani, General Manager
            Contact Information

            Principal

            • Saleem Budhwani, Dealer Principal
            • Maleka Rajani, General Manager

            Customer Contact

            • Saleem Budhwani, Dealer Principal
            • Maleka Rajani, General Manager
            Additional Contact Information

            Fax Numbers

            • (403) 602-9986
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            30/10/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            Date of the transaction: October 25th, 2023 What the business committed to provide you: Lease a new vehicle with competitive bi-weekly payment, Tub-style car floor mat, basic floor mat Whether or not the business has tried to resolve the problem: No I was in search of a 2023 Tacoma and decided to visit High River Toyota. I met ********, a product advisor, and informed her of my interest in Tacoma. However, to my disappointment, they had only a limited number of models in stock, and all of them came with inflated prices due to the inclusion of extra protection or warranty packages. ??After searching in other dealerships, I eventually found a model without any "fancy" extras, and the price was quite appealing. They even threw in a tub-style mat. At this point, I was almost ready to make the purchase from the dealership.Soon after, I received a call from Jan, the product advisor at High River Toyota. I explained that I had found a better deal at another dealership. To my surprise, he informed me that they also had the same model, including the tub-style mat, and could even beat the price. I found this confusing because they hadn't shown me this offer until after I had informed them about my discovery. Despite my concerns about their sales tactics, I decided to buy the vehicle from High River Toyota since they were now offering a better deal.After completing all the paperwork, I drove it home. To my dismay, I realized that the mat was not a tub-style mat but rather a regular all-weather mat, and there was no basic floor mat that should have come with the tub-style mat. I was uncertain whether she was aware of the promises *** had made to secure the sale. I contacted her after noticing the discrepancies, immediately upon returning home from the dealership. She assured me that she was in contact with *** and his manager, *****, but I did not receive any messages from them over the next four days, and my attempts to contact *** went unanswered.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Southern Alberta and East Kootenay

            BBB Reports On

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