BBB Business Review
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BBB Accredited Business since 27/09/2011
Aquabatics Calgary
Phone: (403) 288-9283Fax: (403) 288-1824View Additional Phone Numbers# 300 - 8435 Bowford Road NW, Calgary, AB T3B 2V2 Send email to Aquabatics Calgarywww.paddlealberta.comFacebook
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Description
Aquabatics Calgary sells Kayaks, Canoes, Stand Up Paddleboards and their accessories. We also run a paddlesports instructional program and international adventure trips to Kenya, Chile, New Zealand and Costa Rica
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BBB Accreditation
A BBB Accredited Business since 27/09/2011
BBB has determined that Aquabatics Calgary meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Aquabatics Calgary's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topAquabatics Calgary is an all round paddle sports operation with a retail store selling canoes, Stand Up Paddle Boards, kayaks, roof racks and paddling accessories. There is alsoa comprehensive canoe, kayak and SUP instructional program.
Contact Information
Nikki Coward (COO) Peter Morrow (Inventory Manager)Business Category
Boating Lessons, Boating Instruction - Canoe & Kayak, Retail Stores, Rafting Tours
Products & Services
We offer retail sales in recreational/touring, whitewater kayaking, canoeing and Stand Up Paddleboarding.
We also offer lessons in everything from basic flat water kayaking through to challenging whitewater programs.
We also offer repairs
Hours of Operation
Mon: 10:00 AM to 06:30 PMTue: 10:00 AM to 06:30 PMWed: 10:00 AM to 06:30 PMThu: 11:30 AM to 06:30 PMFri: 10:00 AM to 06:30 PMSat: 09:00 AM to 05:00 PMSun: 10:00 AM to 05:00 PMRefund and Exchange Policy
30 day refund on any full price items returned unused with tags attached. Any item purchased for 25% off or more is a final sale.
For online sales please refer to our online policies available at http://store.paddlealberta.com/store/content/9/Shipping-Returns/
LocationsX
1 Locations
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# 300 - 8435 Bowford Road NW
Calgary, AB T3B 2V2(867) 440-9283Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Alberta & East Kootenays. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Aquabatics Calgary is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Boating Lessons
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.